Case Study Video

Customer feedback

«Thank you very much for your commitment, to completing the Power Labs Ecosystem Trainers on time in this difficult time of the pandemic, we really appreciate that. I hope this will be a step forward for future collaboration. Once again thank you very much, I am very happy with the progress of the Trainers, and I would like to thank the Bitlismen team for their professionalism in implementing this project. I would like to confirm that the online testing demonstration is fine with us, and please ship the lab as soon as possible. Due to the Power Labs Ecosystem Platform, the University of Dubai is offering a new specialization in power and energy engineering. In addition, the response I got from our team members Dr. Sabina Abdul Hadi and engineer Eman was that whatever has been demonstrated was excellent and meet our expectations so I congratulate you for the excellent job you have done. Really, we are lucky that we have you on board with us to help us with this Power Engineering Lab and compliment us with the complete skills that you have, we appreciate it. I am very happy to put this feedback for you.»
Dr. Wathiq Mansoor Professor, Chair of Electrical Engineering, Director of Entrepreneur & Innovation Center

«This laboratory is intended for Power Engineering students to experience concepts of power generation and distribution, including smart grids from a practical point of view. The lab is designed such that students can feel an industry-like environment when studying the concepts and they can understand challenges and limitations that come infield, going beyond theoretical knowledge. Products that were delivered to us are of high quality and functionality. Easy to use and understand. The team was adequately prepared to deliver experiments via zoom during the site/internet Acceptance Test. All tools were introduced and described in detail. The team went over the theory behind each experiment with us and carried out each experiment successfully. They answered all of our questions and even explored additional features and equipment adaptability, based on our questions and requests. As for the Delivery and Commissioning entire process was transparent and went smoothly without problems. Their team did face some technical issues from our side, which they have overcome and delivered functional equipment to us. The team was exceptionally helpful during training, ready to answer all our questions, and open to discussions. They take our even smallest concerns seriously and address them in no time. Attention to detail is what characterizes their team, at every level of this process. Equipment is of high class. Design is suitable for the educational environment. Safe for the user, easy to understand, and adaptable. Software is easy to use and understand. All equipment has a similar interface, so it is easy to train the students to use software (and hardware). As for the Future Trends, Team is looking ahead in their development. For example. they have presented us with a virtual 3D laboratory, which can allow students to actually view the assembly parts of each tool they are using. They are definitely following global industry and educational trends. The User manuals of the system are very detailed and can easily be used as teaching materials. Theoretical background on the topic is covered in-depth and user manuals are descriptive. It is very easy for students or instructors to follow the manual and carry out each experiment. Furthermore, conceptual questions are also provided which can be used to ensure students’ readiness for the lab. Equipment is adaptable and customizable the team also provided an open-source for their software. This allows us to adapt the use of the equipment for various projects and research topics, which is a great asset.»
Dr. Sabina Abdul Hadi Assistant Professor, College of Engineering and Information Technology